What is errors and omissions (E&O)?

Errors and Omissions (E&O) is professional liability insurance that protects businesses from claims of negligence, mistakes, or failure to perform professional services as promised.

What you need to know

Also called professional liability, E&O covers claims that your professional services caused financial harm to a client. For restaurants, this most commonly applies to catering operations where you failed to deliver as promised.

Why it matters for restaurant owners

Standard restaurants rarely need E&O insurance, but catering operations do. If you contract to cater a wedding for 200 people and show up with food for 150, the client can sue for damages when they had to order emergency pizza. E&O covers these failures to perform as contracted.

If catering represents significant revenue, add this coverage to protect against operational mistakes that cause client financial losses.

E&O Insurance Need Assessment

Determine if your restaurant needs professional liability coverage

1. Does your restaurant offer catering services?

2. What types of catering events do you typically handle?

3. Do you sign detailed catering contracts with specific service commitments?

4. What is the typical value of your catering contracts?

5. Do you offer specialized professional services beyond just food delivery?

6. Have you experienced or could you imagine service failures that cause client financial losses?

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